![]() This will help if you installed an incorrect or mismatched driver. Try to set a system restore point before installing a device driver. It is highly recommended to always use the most recent driver version available. The LG External Blu-ray/DVD Writer 3D Blu-ray Disc Playback & M-DISCâ„¢ Support, Model BE16NU50 is compatible with the Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Vista, and Windows XP operating systems and connects via USB. Do not cancel the operation once it has been started or the drive will become permanently damaged, as a result. Do not open any programs or start any system functions during the update, as they will interfere with data transfer and damage the drive. Try connecting a hdd to the connectors to see if it will work. ![]() if they are not in the first two connections on the board. If they are Blu ray then they are sata connections. especially the data connections, both to the drive and the motherboard. WINDOWS 10 LG EXTERNAL BLU RAY DRIVE UPDATEOnce the update is complete, you will see Firmware Update Complete and the button will become green and advise you to reboot the system. thomaseg1 said: First thing off the top of my head is for you to check the connections. Go into the folder with the update file and double click the BE12LU38_1.00-C1.EXE program and click the update button (red). Check the drive to ensure that there is no disk in the tray before you start the update procedure. Close all other programs including: screen saver, antivirus and/or power-down programs (If these programs are not closed, they will try to engage the PC, during the update process, thus interrupting the update and damaging the drive). This download includes the BE12LU38_1.00-C1.EXE program, which will auto-update your drive's firmware. Download the file BE12LU38_1.00-C1(EW).ZIP to a folder of your choice. Connect the drive at USB port by it self.
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